Your Dell Alienware light up More the screen remains black, and you would like to know what to do In that case? Indeed, it can be very confusing to see nothing on your computer. You manage to perceive the operating system loading but nothing does not appear. Usually this reveals a display problem in connection with the Graphic card mounted on your Dell Alienware. So that you can understand your problem. We will quickly start by explaining to you the causes of a black screen. Then in a second step we will show you technical in order to fix this problem on your computer .
Reasons for a black screen on a Dell Alienware PC on Windows 10:
When your Dell Alienware turns on but you can't see anything on your screen and that this one stay black. This means that the Graphic card can no longer communicate with your operating system. On this article, we will not talk about hardware issues. Indeed, it is also possible that your screen is damaged by impact or otherwise. If you are in this situation, we suggest that you call a trusted repairer.
A malfunction in the graphics card responsible for the black screen on my Dell Alienware:
Regarding a black screen issue related to a software malfunction. It is mainly caused by a bug produced within the drivers. Note that to operate your Dell Alienware is equipped with a motherboard who interacts with peripheral devices. For example: keyboard and mouse. But also system peripherals such as the Graphic card, le Hard disk , processor … However, for the elements to have the possibility of communicating data. There must be a Programs dedicated to this. It's about pilot.
Graphics card driver update responsible for a black screen on a Dell Alienware:
So regarding your graphics card, you have a driver. But if this one is not day, you will meet incompatibilities. Therefore your system will not be able to use the data generated by the graphics card. And this is essential for display from your computer. Indeed, originally the data is communicated by unreadable code lines At first glance. The graphics card will thus make it possible to transcribe these lines of code into an interface more intuitive for users.
In short when the graphics card no longer communicates with the system through the driver. You can have a black screen. Now that you know a little better the origin of the problem. We can show you the procedures to try to fix it.
The technique to fix a black screen problem on a Dell Alienware:
If you want solve a black screen problem. You have 2 options. On the one hand, you can start with update driver full Graphic card via Device Manager. However as you do not access the display. You will first need to reach the recovery environment also called WinRe. Thus, with this it is possible to start your Dell Alienware with the safe mode. This allows you to launch the operating system with only the necessary apps. Thus you will reduce the cases display errors. By booting to mode you will be able to perform the method to update the driver. In the event that this does not work on your Dell Alienware. You can try to reset operating system so as to solve your problem.
Boot my Dell Alienware in safe mode with the WinRe:
If you want to turn on your Dell Alienware by safe mode although you have the black screen. You will first need to head to WinRe. Then in this mode, we will show you the method to update a driver.
Access WinRe environment to fix black screen problem on Dell Alienware:
When you want to open WinRe on your Dell Alienware. You have to to reiterate the sentence starting et stop force until you can see blue “Choose an option” screen of WinRe. To do this, start by pressing the On / Off button so that démarrer the computer. And as soon as you hear it charge, turn it off by pressing the stop button for a few seconds. Repeat these steps approximately 3 times.
Turn on my Dell Alienware in safe mode on W10:
From the screen "Choose an option" on WinRe. Choose "Troubleshooting". Then on the page " Problem resolution " select “Additional options”. And finally select " Settings ". On this screen you will have to press the button " To restart " at the bottom of the window. Then click the F4 key or just the key 4. Your system should load and display the Windows Hello screen. Type it mot de passe of your session so that you can reach the Windows Desktop in Safe Mode. The background of your desktop will be black, this is normal because the minimum functionality will be loaded.
If you want to know more information about safe mode on Windows 10. We recommend that you consult the article below: HOW TO BOOT A Dell Alienware IN SAFE MODE
Update the graphics card driver of my Dell Alienware PC via safe mode W10:
Once you are on the Windows desktop, you can update the driver. For this we suggest you use the Device Manager . Follow the procedure detailed below.
- You can access it by typing the term in the Windows search bar. Or by pressing the keys Windows + X and select Device Manager.
- Then you just need to identify the folder "Graphics Cards".
- And proceed to a double click on your card.
- See you in the section "Pilot".
- And click on the button "Update the driver".
- Finally select "Automatically search for drivers".
Reset W10 to Fix Dell Alienware Black Screen Issue:
In case the previously explained method did not work on your Dell Alienware. It is also possible to reset your PC. This will allow factory reset your system. This way you can solve display issues on your computer. If you want more information. We recommend that you consult the procedures offered on the article below: HOW TO RESET A Dell Alienware.
In conclusion: If your Dell Alienware lights up but what you get a black screen. This means that you are experiencing a fault in the Graphic card. This is usually a problem with driver update. If you want to repair it, you will have to access the safe mode via WinRe. If that doesn't work, we suggest you reset the OS. And finally, if the problem persists despite everything, then we advise you to call the Microsoft support.
In case you want other solutions on your Dell Alienware, we invite you to browse the other articles in the category: Dell Alienware.
